Which term describes the process of distraction or inattention that makes it difficult to sustain contact?

• A. Deflection
• B. Impasse
• C. Introjection
• D. Phobic Layer

Answer: (A)

Distraction or inattention that makes it hard to stay connected describes deflection. This defense mechanism shifts attention away from the core issue, often through changing topics, humor, or unrelated remarks, so the person avoids engaging with uncomfortable material. In a counseling or guidance setting, deflection disrupts rapport and continuity of contact because the conversation keeps drifting off the main issue, making it harder for the counselor to sustain meaningful interaction. Recognizing deflection helps guide the client back to the topic and maintain steady contact. The other terms don’t fit this pattern: an impasse is a deadlock in progress, introjection is about internalizing others’ beliefs, and the phobic layer isn’t a standard term for this behavior.